Call Center Solutions

Our solutions allow companies to communicate more effectively with their customers via multiple channels, including inbound/outbound/blended voice, email, fax and web. This unified system includes the key software technologies that contact centers need most: Predictive dialing, Inbound contact management and ACD, IP-PBX, Self Service IVR software, CTI for intelligent screen pops, Digital Call Recording, Workforce Management and Reporting, and VoIP Support.